On-site Calling Program Training & Consulting
Our on-site consulting services focus on your caller management, training, and the quality of your conversations. Our trained team will evaluate your calling program on-site. We will spend a week listening to your callers, meeting with your management team and making recommendations. It is a hands on approach designed to increase results immediately.
After evaluation of your program, we will provide you with a written report outlining our findings and making recommendations for improvement. We guarantee results!
Our on-site consulting services can also include a full-time resident director to train your callers, manage the day-to-day activities and work with your staff. We will become an extension of your team.